Have you got any questions? Check here if it's already answered. If not, contact us!

 

  • When do you ship?
    • We ship in the middle of each month.
  • How long does it take for the coffee box to arrive in my country?
    • Please check our delivery times here.
  • What type of coffee is it?
    • We only ship single origin, specialty coffee roasted for filter brews. No blends.
  • Do you ship whole beans?
    • Yep, no grinding, no loss of taste.
  • Do you ship as gift?
    • Yes we do! Choose "Ship as gift" at checkout.
  • Can I buy gift cards as well?
    • Yes of course, click here!
  • How do you choose the monthly coffees?
    • We pick an interesting coffee roaster and we ask them to send us their best coffees. We cup them, brew them, sniff them, until we find the three coffees we like best.
  • When is last date to order?
    • Last date to order is the 8th each month.
  • How much is it?
    • Depends on the box you choose. Our monthly subscription starts at 19 €. Worldwide shipping is included in all subscriptions.
  • Can I cancel anytime?
  • How do I change my e-mail/password/shipping address/subscription?
    • Go to beanportal.com/pay/ to control your subscription. If no login shown, just press "Already have an account?" and log in. If you need to change shipping address close to last day of payment (8th each month), also send us an e-mail.
  • How to subscribe?